Payment

HOW CAN I PAY FOR THE GOODS?

You can pay for D’ORO boutique products by using one of the payment methods listed below:

  • Cash in Vilnius, at the store located at 26 Polocko str., Vilnius, Lithuania, 01205;
  • VISA;
  • MASTERCARD;
  • Apple Pay.

For your safety, security checks are taken on all payments made to us at the time of purchase.

If you have any problems placing an order, you can place an order by e-mail by contacting our customer service.

Our customer service consultants are available to answer any additional questions you may have.

D’ORO Boutique cannot accept responsibility for failed payments, however we will endeavor to minimize any delays.

Shipment

DELIVERY INFORMATION:

Shipping costs will vary depending on the service chosen, where your item is coming from, and its destination.

Express shipping available to most destinations.

When you place an order, the available shipping options to your destination will be displayed at checkout.

Destination delivery options are displayed at checkout.

FREE DELIVERY IN VILNIUS 1-2 BUSINESS DAYS:

Free delivery in Vilnius by the courier of our store;

Instead of delivery, you can pick up the goods in our store 26 Polocko Street, Vilnius, Lithuania, LT 01205, working hours: I-V 11:00 – 19:00, VI-VII – CLOSED; Tel. +370 617 77 113 , (see on the map);

You will be notified by email and SMS when your order is ready to be received at D’ORO boutique.

DELIVERY IN LITHUANIA AND EUROPE WITHIN 3-5 BUSINESS DAYS: 

Free delivery throughout Lithuania and Europe for purchases over 500 euros by courier of a transport company;

If the order amount is less than 500 EUR, at the rates of the transport company.

WORLDWIDE DELIVERY 3-5 BUSINESS DAYS:  

Worldwide delivery 3-5 business days according to the tariffs of the transport company;

Shipping costs vary from city to city and will be visible at checkout prior to checkout;

We will deliver your order from the D’ORO boutique online store anywhere in the world;

The order will be shipped within 5 working days from Monday to Friday.

The time associated with the terms of delivery is approximate and not binding.

Delivery times are based on the time your package is sent and should only be used as a guide.

D’ORO boutique cannot take responsibility for customs clearance delays or failed payments, though we’ll try to minimize any delays.

All customs duties and fees are paid by the buyer.

DUTIES AND TAXES:

If you wish to order from outside the European Union, our price you pay at checkout does not include customs duties and sales taxes.

To receive an order, you need to pay all duties and taxes.

Since we are unable to provide an exact amount, we recommend that you contact your local customs or tax authority before placing an order.

D’ORO boutique cannot be held responsible for customs clearance delays.

The shipping cost is indicated for one order.

In case of the Buyer’s refusal from the contract of sale of goods, the Buyer is refunded all the amounts paid by him, including the shipping cost paid by the Buyer. However, the issue of reimbursement of the cost of delivery is resolved in accordance with the requirements of the law. In accordance with Article 6.22811(3) of the Civil Code of the Republic of Lithuania, the Seller is not obliged to reimburse the consumer for additional costs incurred as a result of the consumer’s explicit choice of a delivery method other than the cheapest conventional delivery method offered by the seller.  In this regard, if you have chosen a delivery method that is not the cheapest, you will not be reimbursed for additional costs incurred as a result of choosing a delivery method that is not the cheapest of those offered when returning a quality product.

TRACKING YOUR ORDER:

After you place an order, we will send you an email with all the details.

Once your order has shipped, you will receive an email with a tracking number.

Depending on your location and the selected shipping method, it may take 2 to 7 business days for your package to arrive. We always strive to deliver your package on time, but sometimes there may be delays due to customs clearance.